Providing customer service products and services for businesses and other organizations including face-to-face, telephone, digital and written contact and communications. Occupational Profile The role of a customer service practitioner is to deliver high quality products and services to the customers of their organization. Your core responsibility will be to provide a high quality service
Commercial Procurement and Supply (Formerly Public Sector Commercial Professional)
Buying the goods and services that enable an organization to operate Occupational Profile The work of procurement and supply professionals includes the process of procurement, or buying goods and services; however, these roles can be much broader than just procurement. These roles can extend to a huge range of related commercial activity such as
Train Driver
Train Drivers are responsible for driving trains in a safe, punctual, economic manner over various routes. Occupational Profile Train Drivers are responsible for driving trains in a safe, punctual, economic manner over various routes in accordance with rail rules, regulations and procedures. A Train Driver could work in a number of rail environments, such
Transport Planning Technician
Providing technical support to transport planners to help manage and improve transport services and systems. Occupational Profile Transport planning technicians provide technical support to professional transport planners in the preparation, assessment and implementation of policies, plans and projects to manage and improve local, regional, national and international transport systems, services and their connections with
Supply Chain Warehouse Operative
Carrying out a range of moving, packaging and stock-taking roles and duties in a warehouse environment. Occupational Profile Warehouse Operatives work in a variety of warehouse environments. Work activities include taking deliveries, checking for damaged/missing items, storing goods, moving stock by various methods, picking/packing orders, loading goods for dispatch, maintaining stock records and documentation,
Supply Chain Practitioner (Fast Moving Consumer Good) [Previously Operator/Manager]
Organizing and coordinating a network of interconnected businesses in the provision of goods and services to the end customer. Occupational Profile Supply Chain is at the heart of every business – it is a system of organizations, people, activities, information and resources involved in moving products or services from supplier to customer. It may
Supply Chain Operator
Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organizations. Occupational Profile This is an entry-level apprenticeship which provides the foundation knowledge skills & experience for the role of Supply Chain Operator within occupational areas in the Supply
Rail Infrastructure Operator
Operating the signals and electrical controls needed to keep trains running safely and on time. Occupational Profile Rail Infrastructure Operators support and regulate the safe operation of the Rail network through the use of: signaling control systems, electrical control systems, and responding to incidents, where the operational integrity of the UK rail transport network
Port Marine Operations Officer
Assists in ensuring the safe transit and handling of vessels into and out of the port Occupational Profile As an island nation over 95% of trade by volume goes by ship through over 100 ports around the United Kingdom. UK ports employ around 118,000 people across a wide range of port types and activities;
Passenger Transport Operations Manager
Managing, planning and coordinating passenger transport operations Occupational Profile Every day millions of people use the transport network to get to work, to see friends and family or to go on holiday. Passenger transport service managers are essential to the safe and efficient operation of this network. They make a difference by overseeing the
