Managing, planning and coordinating passenger transport operations
Occupational Profile
Every day millions of people use the transport network to get to work, to see friends and family or to go on holiday. Passenger transport service managers are essential to the safe and efficient operation of this network.
They make a difference by overseeing the daily operation of the station or depot, ensuring business objectives are met and customers are able to travel safely, on time and in comfort from the beginning to the end of their chosen journey. An apprenticeship in passenger transport services is a great opportunity to acquire the skills, knowledge and behaviors that play a vital role in providing a high quality, accessible, safe and modern transport service. A career in passenger transport services allows you to follow a profession in Rail, Bus and Coach.
A passenger transport services operations manager is required to have a detailed understanding of the operational transport service, its targets and obligations, the relevant transport infrastructure and its assets. Their role may involve financial and budget responsibilities, day-to-day operational management of a passenger transport environment, compliance and quality checks and people management. An apprenticeship in passenger transport services is your first stop to a great career in an exciting and dynamic industry.
Summary of standard
Full standard
