Managing the movement of goods across all sectors and distances for a range of customers from private individuals and sole traders through to large global organizations.
Occupational Profile
This is an entry-level apprenticeship which provides the foundation knowledge skills & experience for the role of Supply Chain Operator within occupational areas in the Supply Chain industry.
Supply Chain Operators are primarily responsible for managing the movement of goods for a variety of customers across all sectors, and as such their customer base will range from large global organizations to sole traders and private customers in local areas, depending on their organization. They may be required to work in shifts, for example overnight or working on weekends, and some (depending on the nature of their organization) may be required to work internationally in Europe or at worldwide destinations.
Occupational areas
- Traffic Office – managing the movement of goods for a variety of customers – either own account or third party from manufacturer or supplier to final destination or for onward delivery
- Removals Operatives – the preparation for and performance of packing / unpacking and moving household, office and other furniture, goods and equipment into or out of new premises or storage or preparation for transit, both domestically and internationally. Removals Operatives often prepare and travel with the removal truck and long-distance moves may involve nights away from home. Moving furniture involves a lot of walking, bending and lifting and is hard, physical work.
Supply Chain Operators communicate and come into contact with a wide range of people and customers, and have a passion to meet customers’ expectations by providing a quality service that encourages repeat business, showing drive and energy even when challenges arise. Individuals in this role are highly competent in using industry-recognized systems and associated services within their industry sector, and are able to work under pressure to tight deadlines, with excellent time management skills. They are proactive and meet agreed commitments and expectations, taking responsibility for their own actions and doing the right thing.
The information below outlines the essential core knowledge, skills and behaviors that all Supply Chain Operators are required to develop throughout, and demonstrate on, completion of their apprenticeship.
Summary of standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/supply-chain-operator/
Full standard
https://www.instituteforapprenticeships.org/media/1155/supply_chain_operator.pdf
