Specialists in the hotel business plan and organize the essential operations in a hotel.
Their particular areas of responsibility are:
- reception
- advertising and sales promotion
- operational departments
Specialists in the hotel business:
- receive and advise guests;
- conduct correspondence with guests;
- calculate and prepare offers;
- prepare guests’ bills;
- control the hotel cash desk;
- develop and carry out marketing activities;
- monitor the results of marketing activities;
- check and set up hospitality rooms;
- prepare staffing plans for particular departments;
- serve food and beverages.