Delivering a variety of integrated facilities management operational services across multiple sites
Occupational Profile
FM practitioners work in the private, public or third sector and all sizes of organisation. Specific job roles at this level may include: Senior Facilities Manager; Head of Facilities; Head of Estates; Head of FM Operations. This role is accountable for the delivery of a variety of integrated FM operational services (e.g. cleaning, catering) across multiple sites or a portfolio of property assets and FM services, nationally or regionally. They are accountable for setting the FM strategy and budgets, overseeing the financial and operational performance of the FM function, managing client relationships, building the FM client base, business growth and developing the organizational capability of the FM workforce. They may be employed in-house by an FM company or this function might be outsourced and they may provide FM services in any industry sector.
Summary of standard
Full standard
