Sales assistants for retail services work in trade enterprises of different sizes, types and goods assortments. Their main tasks involve selling goods and carrying out pre-sale and post-sale tasks in assisted-service and self-service enterprises. Further areas of activity include acceptance and storage of products, till service, sales promotion, stock maintenance and inventory.
Occupational skills
Sales assistants for retail services
- sell goods and services,
- inform and advise customers and offer customer service,
- make use of product knowledge,
- arrange and present goods in the sales area,
- are involved in sales promotion activities,
- check and maintain product stocks,
- operate the till and calculate the till balance,
- are involved in accepting and checking products,
- label and store products,
- make use of commercial product codes,
- are able to work in a team, in a customer and process-oriented way, using their customer service skills,
- use information and communication technology.
