Making travel arrangements and booking accommodation and other services for holidaymakers and business travelers. Occupational Profile Travel consultants have a highly responsible role as they provide outstanding customer service, delivering a range of often complex travel arrangements, accommodation bookings and ancillary services which help to ensure their travelers benefit from journeys and time at
Trade Supplier
Ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base Occupational Profile Trade Suppliers play a vital role in ensuring an efficient flow of goods and services between manufacturers and their skilled trade customer base. They operate in a variety of sectors including electrical, plumbing, joinery and general
Retailer
Helping customers buy products or services from retail organizations such as department stores, garden centers, high street chains, supermarkets and online and mail order businesses. Occupational Profile The main purpose of a retailer is to assist customers when they purchase products and services, which requires a good understanding of the stock being sold, the
Retail Team Leader
Guiding and coordinating staff, their work and sales within a retail environment. Occupational Profile Retail team leaders are a critical support to managers, delivering exceptional customer service and a positive experience to customers, and may have to deputise for managers in their absence. The role is dynamic and in one day can involve a
Retail Manager
Managing staff, their work and sales within a retail environment. Occupational Profile Retail managers are responsible for delivering sales targets and a positive experience to customers that will encourage repeat custom and loyalty to the brand / business. It is a diverse role that includes leading and developing a team to achieve business objectives
Public Sector Commercial Professional (Closed For New Starts)
Supporting the transformation of the way public services are delivered while securing best value for taxpayers’ money. Occupational Profile [This standard has been retired] Those achieving Public Sector Commercial Level 4 will develop commercial capability that is vital in the public sector and valued across every sector. In the public sector a commercial professional’s
Public Relations and Communications Assistant
Building, protecting and maintaining a positive reputation for brands, organizations and individuals Occupational Profile Public Relations (PR) and Communications concerns the building, protecting and maintaining of positive reputation for brands, organizations and individuals. It also concerns the way those brands, organizations and individuals communicate about themselves, their products or their services with the public,
Fishmonger
Selling fish and seafood products, and advising customers on how to prepare them. Occupational Profile A career as a fishmonger is hugely rewarding and no two days are ever the same. They carry out a wealth of different tasks and develop a multitude of different skills. Fishmongers are responsible for preparing and selling fish,
Event Assistant
Working in an events company or events department in an organization, helping event planners and project managers to organize and host events. Occupational Profile An Event Assistant is an entry level position, typically working within a team of people in an events company or within the events department of a larger organization. The role
Customer Service Specialist
A professional for direct customer support within all sectors and organization types Occupational Profile The main purpose of a customer service specialist is to be a ‘professional’ for direct customer support within all sectors and organization types. You are an advocate of Customer Service who acts as a referral point for dealing with more
