Supporting the safe and efficient operation of the bus, coach and rail transport networks
Those working within Network Operations support the safe and efficient operation of the bus, coach and rail transport networks. Adhering to rigorous rules and guidelines, which comply with commercial and legal frameworks, Network Operators design, develop and monitor the performance of timetables and transport services ensuring they meet the requirements of stakeholders and customers.
Network Operators will be required to work closely with, front-line operations managers, engineers, business support functions and stakeholders. Their role contributes to the operational effectiveness and integrity of the UK transport network.
Those working within Network Operations may be required to work in a small control location, a major operations control room or a head office.
This apprenticeship adopts a core and options approach to allow flexibility for employers and enable transferability between roles and employers for apprentices. The core content includes safety, quality and customer service, the apprentice will then follow one of the following specialist pathways: Scheduler or Network Performance Operator.
Summary of standard