Field of Activity
Information electronics technicians supply comprehensive service for information technology systems for private and commercial customers.
They plan information and communications systems to meet customer requirements. They install components, software, accessories and networks. They carry out customer-specific demands by adapting hardware and software. They advise and train users when introducing systems. They carry out maintenance work and eliminate faults.
Information electronics technicians look after sales tasks and are available to their customers for advice and consultation.
In the office systems technology emphasis mainly information systems in the office sector are designed, installed and maintained and application programmes are drawn up.
In the equipment and systems technology emphasis mainly equipment and systems for recording, transferring, distributing, storing, processing and transmitting images, sound and data are designed, installed and maintained.
Occupational Skills
Information electronics technicians:
- present information and communications products, offer services, advise customers in the selection of equipment and systems, conclude sales and service contracts and co-operate in marketing measures
- analyse customer requirements, operations sequences and information flows
- design information systems taking into consideration the work organisation as well as operational considerations
- install information and communications systems, telecommunications installations including terminal devices, computer networks, the accompanying power supply and lighting and start them up
- install and configure applications software, programme applications and test the systems
- set up and install information and communications systems including accessories and furniture taking into consideration ergonomic and organisational points of view
- advise customers in relation to operational sequences, utilisation and administration of the systems, data security and data protection as well as ergonomics and working environment
- analyse errors in information and communications systems and maintain equipment and systems
- carry out service, including operating advise, looking after users, user training and administration of systems
