WORK PROCESS
HOUSEKEEPER, COMMERCIAL, RESIDENTIAL, OR INDUSTRIAL
O*NET/SOC CODE: 37-2012.00 RAPIDS CODE: 0943
Description: Performs all facets of housekeeping in any designated area such as commercial, industrial or miscellaneous – classroom, food services, libraries, gymnasiums. Carefully analyzes all janitorial tasks to ensure that proper techniques and equipment are utilized. Uses both mechanical and non-mechanical equipment including but not limited to buffers, vacuum cleaners, wet/dry vacuums, carpet cleaning equipment, mops, buckets, wringers and a variety of hand tools. Properly clean and store all equipment upon completing the tasks. Conforms to all fire, health and safety standards of the work site and governmental agencies, as applicable. Report any violations to supervisor. Uses all chemicals and equipment to perform all tasks in an efficient and effective manner. Includes cost effectiveness and avoidance of unnecessary accidents. Monitors chemicals used. Thoroughly understands chemical content of products is required to ensure proper usage, dilution and precautions. Completes all minor equipment repair. Order or request supplies and equipment from designated sources.
ON-THE-JOB TRAINING:
APPROXIMATE HOURS
1. Orientation
5
2. Equipment – Usage and Maintenance
600
A. Electrical – buffers, vacuum cleaners shampooers, shop items
B. Non-electrical – booms, mops, buckets, ladders, squeegees
3. Chemicals – Usage and Technology
35
A. Potentially hazardous chemicals
B. Spot cleaning
4. Safety
200
A. Equipment operation
B. Chemical usage
C. Electricity
D. Miscellaneous
5. Sanitation
10
A. Necessity
B. Chemical and equipment
C. Pest control
D. Problem areas
6. Body Mechanisms
15
A. Learning proper methods for safer and less strenuous
movement of furniture and equipment
B. Safety measures to avoid accidents
7. Minor Repairs
80
A. Identification and proper use of hand tools, paints, etc.
B. Repair of electrical equipment
C. Maintenance of cleaning equipment
D. Procedure for reporting major problems in equipment
8. Dress Code
15
A. Proper clothing and shoes
B. Personal hygiene
C. Professionalism
9. Exposure Control
15
A. Proper protection to safeguard against disease
B. Cleaning of infirmary rooms
10. Inventory of Supplies
45
A. Maintenance of materials needed for overall cleaning:
Ordering, receiving, issuance, control, storage, unit cost
11. Basic Housekeeping Skills
900
A. Floor care – vinyl, quarry tile, terrazzo
B. Carpet care – identification of fibers, spots, proper method
of cleaning
C. Bath – fiberglass, porcelain
D. Walls – painted, papered, paneled
E. Ceilings – painted, textured, wood
F. Windows – draperies, shades, glass, blinds
G. Fixtures
H. Furniture – fabric, vinyl, etc.
I. Kitchen
J. Office
12. Time Management
15
13. Communication Skills
40
A. Written
B. Verbal
C. Non-verbal
D. Relating to co-workers and supervisors
14. Specialized Areas of Service
25
A. Health care
B. Food service
C. Schools
D. Commercial
E. Residential
TOTAL HOURS
2000
RELATED INSTRUCTION
HOUSEKEEPER, COMMERCIAL, RESIDENTIAL OR INDUSTRIAL
Orientation
Introduction to Apprenticeship
Sanitation
Infection control: Decontamination and Semi-decontamination
Pest Control
Identification
Trash and laundry control
Chemical Properties
Basic chemical composition
Correct interpretation of labels
Determining correct chemicals for the job
Proper dilution
Safety
Fire procedures
Accident prevention
Chemical usages: Proper dilutions and treatment
of chemical injuries
Electricity
CPR and first aid
Equipment Maintenance and Repair
Basic electricity and wiring
Reading Comprehension and Basic Math
Reporting Procedures
Task analysis
Maintenance of supplies
Cost effectiveness
Recordkeeping
