Supervising staff and activities within hospitality businesses including bars, cafes, conference centers, restaurants and hotels.
Occupational Profile
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centers, banqueting venues, hotels or contract caterers. They provide vital support to management teams and are capable of independently supervising hospitality services and running shifts. They typically work under pressure delivering fantastic customer service and motivating a team is essential to their role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialize in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.
Summary of standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/hospitality-supervisor/
Full standard
https://www.instituteforapprenticeships.org/media/1182/hospitality_supervisor.pdf
