General clerks (administrative assistants) perform a range of clerical and administrative tasks, which help enable organisations function effectively. They can be found working in any industry, in offices all over the State, and their duties vary according to the size and requirements of their employer. They are often responsible for sorting incoming mail and sending outgoing mail, writing letters, reports or office memoranda, looking after visitors to the organisation and filing. They may also be responsible for banking and payroll functions.
Specialisations
- Administration Assistant
- Administration Manager
- Administration Officer
- Administrative Assistant
Knowledge Skills and Attributes
- good communication skills
- to be able to work both independently and as part of a team
- good organisational skills, with the ability of multitask
- to be able to work under pressure and meet deadlines
- a high level of interpersonal skills
Education Training Requirements
You could complete a traineeship in Business/Business Administration. As a trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally-recognised qualification. Entry requirements may vary, although employers generally prefer the completion of at least Year 10.
- 1335 – Certificate II – Business
- 1337 – Certificate III – Business
- D129 – Certificate I – Business
- D135 – Certificate III – Business Administration
Apprenticeships and Traineeships
As an apprentice or trainee, you enter into a formal training contract with an employer. You spend most of your time working and learning practical skills on the job and you spend some time undertaking structured training with a registered training provider of your choice. They will assess your skills and when you are competent in all areas, you will be awarded a nationally recognised qualification.
