Monitor and manage customer accounts, follow financial policies to collect money owed to organizations.
Occupational Profile
Credit management is a dynamic function found across all sectors of UK and international commerce and offers a range of challenging and interesting specialisms. Given the importance of credit management and collections, roles are central to many operations, typically setting policies, facilitating sales, managing financial risk and customer
relationships. Through this work credit management protects cash flow and facilitates all wider business activity.
Commercial teams have significant responsibility and manage high value accounts. Roles are typically fast-paced and target driven, requiring detailed knowledge of law, regulations and the business environment, and skilled practitioners possess excellent technical and interpersonal skills. Credit management and collections are rewarding career choices for self-motivated and enthusiastic individuals who would enjoy a varied role working at the center of operations.
Summary of standard
https://www.instituteforapprenticeships.org/apprenticeship-standards/credit-controller-collector/
Full standard
https://www.instituteforapprenticeships.org/media/1124/credit_controller_-_collector.pdf
