Supporting the delivery of broadcast and communication services.
Occupational Profile
A Broadcast and Media Systems Technical Operator supports the delivery of broadcast and communication services; these could be television or radio programmes, podcasts, and internet streaming services, pay-per-view or downloadable content. They will work within a team reporting to the Team Leader/Shift Leader, providing support to both Production Crew and Broadcast and Media Systems Technicians and Engineers, to ensure studio and web broadcast services and transmissions are consistently maintained without impact to live broadcasts.
Their workplace could be located in a broadcast or operations centre, as part of TV/Radio studio operations, or, on an Outside Broadcast operation, at customer premises, or outdoors on transmission sites. They will need to ensure that working environments and areas are safe from hazards and that specific risks are identified and reported, and that the required equipment is safe to use both on site and off site.
They will typically work for a production company, broadcaster or media services supplier, or a broadcast equipment supplier/manufacturer. Due to the nature of the role, they may be required to work unsocial hours.
Key duties for the Broadcast and Media Systems Technical Operator role include:
- Being able to use industry specific software tools and broadcast equipment;
- Managing media and file assets, ensuring the integrity and security of file based content from cyber attacks; ensuring all assets are safe and secure.
- Preparing the technical assembly and set up for broadcast and communications; such as adding subtitles or audio descriptions to programmes, or preparing and operating in studio environments. This may include assessing/receiving audio, video and data contributions from external sources via satellite, e.g. another studio or interviewees home, or from internal sources such as studios and edit stations; and the manipulation of the audio and video content to meet broadcast specifications;
- Fault finding and problem solving, and knowing when, how and who to escalate faults to as required;
- Monitoring and maintaining consistent transmission/broadcast in line with Service Level Agreements or organisational targets.
Summary of Standard
Full Standard