Field of Activity
Bank clerks work in all fields of business engaged in by lending institutions. Their duties involve acquiring new customers, providing counselling and other services to existing customers and selling banking services, particularly standardized services and products. Typical fields of activity are account management, payment transactions, financial and asset investment and lending business. Other fields of activity, mostly requiring specialization, include controlling, organization and data processing, personnel management, internal auditing and marketing.
Occupational Skills
Bank clerks:
- advise customers on selecting an appropriate type of account;
- carry out national and international payment transactions on behalf of customers;
- advise customers on account facilities;
- process customer instructions regarding account management;
- advise customers on different modes of transacting payments, including electronic banking;
- advise customers on deposit accounts;
- advise customers on investment possibilities in the form of shares, bonds, investment fund shares;
- process orders concerning securities;
- sell investment products;
- advise customers on borrowing;
- evaluate collateral and process security agreements;
- assess risks in lending business;
- cooperate in processing loans;
- evaluate business transactions using the instruments of corporate accounting;
- evaluate the costs and revenues arising from business relationships with customers;
- carry out duties using information and communication systems;
- are competent in communicating, cooperating with others, solving problems and taking decisions.
